A resource for retail, consumer, ecommerce, and auto-replenishment insights and innovations
Retailers and brand manufacturers offering subscriptions for enhanced loyalty can elevate their programs with auto-replenishment. This paper illustrates the core differences between the two capabilities and outlines the opportunity for full-basket, predictive, and personalized shopper loyalty experiences.
Propelling Ideal Shopper Loyalty
Early results of auto-replenishment implementations within grocery and brand manufacturer ecommerce sites are revealed, along with customer expectations discovered through focus groups and consumer surveys.
Retailer and Brand Loyalty 4.0
The evolution of a loyal customer is constantly changing. Auto-Replenishment is the loyalty tool that one retailer has harnessed to full capacity- Amazon. Amazon does it so well that it drives $1B a month in seamless, frictionless revenue.
What if others could solve for it as well...
The Future of Shopping is Not Shopping
This retail article covers the results of a 3,500-shopper research study on the propensity for auto-replenishment in shopping for food and beverage items.